They are the best! Joe Mastbeth and Tom Reilly helped me with everything, and I'm completely satisfied. I wouldn't go anywhere else but Crane Chevrolet!
Diane C.
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My wife & I have been dealing with Crane since 1997. We've purchased 4 vehicles in this time period & are about to buy another in the next few months. Their sales, finance & service depts. are the best. They all take the time to help their clients with any & all questions or problems. They have the patience needed for retail. I've heard them helping other customers and they are always polite, courteous, helpful & friendly. I highly recommend Crane. Thanks!!! Daniel F.
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This dealership should be a Flagship model for all dealerships. The Service Managers are professional and the General Manager Tom Healy is a natural for General Motors. He is cordial, knowledgeable, and an outstanding asset to Crane Chevrolet.
Dominick A.
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This dealership is an excellent place to do business with. I rated it the way I did because I needed to get the price I was looking for in order to be able to afford the car I wanted which was a rare showroom condition pre-owned hot rod/muscle car. After searching hi and low for over a year, I spotted what I thought I would never find, which was a needle in a hay stack. Only having the budget I had, I was unsure if Crane Chevrolet would sell me the car at the price I needed in order to be able to purchase it. Well needless to say, Crane Chevrolet certainly came through. I am now the proud owner of one of Americas most sought after modern day muscle cars. Bottom line is....if you want a great price, great service, and very friendly staff, just go straight to Crane Chevrolet, Rt 46 East, Clifton New Jersey. Seriously nice people who will do ANYTHING they can to put you in any automobile you like. I've exp'd many dealerships and had my best experience here at Crane Chevrolet, hands down.
David M. ____________________________________________________________________________________________
Salesman, Doug was extremely helpful. He went over every aspect of the car even though this was not the car or make we were going to purchase. He "sold" the car just by his knowledge and patience. We were very impressed but still wanted to look around. After checking out multiple dealerships and cars, we decided that the Cruze was the car we wanted, but got a better price at a different dealership. We actually purchased the car from the other dealership, but found the car they were going to give my daughter as brand new, had a lot of mileage and was filthy. When I pointed these facts out, the salesman got very abrupt and was annoyed at my unhappiness. I called back Crane and got Damen, Doug's manager, because Doug wasn't in. I literally bought the car over the phone with a deposit. When we picked it up it was as beautiful as the one we were originally shown, and the mileage was 9 miles. Damen took the time to see which car had the least miles, because he knew that was an issue.
Dawn S.
Cedar Grove, NJ
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I had to turn in my 2008 GMC Envoy Leased car. I went on line to find out where to return the car and also was very interested in purchasing a new Chevrolet Equinox. Less than 10 minutes after I sent the e-mail, Crane Chevrolet - Mark Crosby called me. I set up an appointment for Tuesday - went in with my GMC Envoy - Mark Crosby, the Sales Manager, The Service Manager and the Business Manager took time to explain everything about the Lease Return and then I test drove 4 or 5 Chevrolet cars, including the Equinox. Mark kept in touch with me via e-mail and telephone and this Saturday, June 18th, I not only turned in my 2008 GMC Envoy but drove off in my new Equinox. The Sales and Service Team went over everything about my new Equinox. The business manager reviewed all my options for additional warranties that was available. Mark Crosby spent an additional 2 hours showing me all the mechanical and electronic devises in the car and how to operate them.
Being a 62 year old woman, I was very nervous - but The Crane Chevrolet staff of Clifton, New Jersey walked me through the process step by step. It was probably the best experience I have had with purchasing this car. I felt like I was purchasing a Mercedes Benz - that is how wonderful, helpful and knowledgeable the Staff at Crane Chevrolet was.
Just to make sure, I asked my brother to come with me to get the car and I must say he was very happy. He called me Saturday night to tell me how impressed he was with the entire Staff a Crane Chevrolet - he said they were even better than the BMW dealership he purchased his car and his wife's car from - and he is very hard to satisfy.
Thank you Crane Chevrolet for making this a wonderful buying experience.
Sincerely,
Susan A. Nutley NJ ___________________________________________________________________________________________
Tom Reilly has been a wonderful salesperson and we will recommend Crane to all our New Jersey friends.
Mandana E.
__________________________________________________________________________________________ I leased a 2011 Chevy Volt back in April 2011 and just hit the 2000 mile mark using only 3.2 gallons of gas! I commute 16 miles each way to work and so far I’ve been averaging about 43 miles on a full electric charge. The 3.2 miles I did run on gas, averaged about 42 mile per gallon. So far the vehicle has more than surpassed my expectations. The folks at Crane Chevrolet have also surpassed my expectations in a dealership. From the initial test drive to day of delivery, they truly give you V.I.P. service from the sales personnel to the service department. I’ve purchased over 20 different vehicles over the course of approximately 34 years and this one is by far the best sales experience I have ever had while purchasing a car. I had the pleasure of dealing with Mark Crosby and Lou Tripodi during my visits and they treated me more like a friend than a customer. Mark was extremely knowledgeable in all aspects of the Volt and the best salesperson I have ever dealt with. I will definitely be returning to Crane for my next vehicle confident that I will receive the same outstanding service and treatment! Vito M. Clifton, NJ ______________________________________________________________________________________________ "I have been purchasing BMWs and Mercedes for many years. This is my first experience with Chevrolet and it has been very positive. Crane and my sales rep, Mark Crosby took exceptional care of me throughout the entire process. I am equally impressed with the vehicle. The fit, finish, styling(in and out) as well as the performance have exceeded my expectations. I can honestly say that I am proud to own my first American car in 16 years!" Glen M. ____________________________________________________________________________________________________________________________ 'I would like to say that my salesman, Mark Crosby, went above and beyond to help me choose my car." Frank D. _________________________________________________________________________________________________________________________________ "They gave me a great buying experience after another dealership had given me the run around for 6 months. I received luxury car service from all the people at Crane." Robert H. _________________________________________________________________________________________________________________________________ "I just arranged for my 5th car from Crane Chevrolet. I don't shop, I go there directly. I feel they work with the customer and stand behind their cars. They are a superior dealership staffed by quality professionals in sales and service."
-Laura C.
“I received fantastic service from Crane Chevrolet. I will highly recommend them to friends and family.” -Gia.V
"I returned to Crane Chevrolet because my previous vehicle was a lease with them. I wouldn't go back if I wasn't satisfied. Car shopping is not a favorite thing of mine but the sales people at Crane Chevrolet make shopping enjoyable. No pressure, no hassle, they answer all your questions, work with you and then let YOU, the consumer, make the decision. My sales person, Jose B., was professional and understanding as they come. I have recommended Crane to all my friends and family who have shown interest in purchasing a Chevrolet and will continue to recommend Crane. My next vehicle, unless given to me, will be a Chevrolet from Crane. Thanks to everyone at Crane Chevrolet for making this experience enjoyable!" -Gregory N.
“Crane Chevrolet service department is an aggregate group of professionals who work together as a well oiled machine. They speak in clear and understanding terms and seem to know at all times what each are doing in relation to a particular service situation. Service manager Luke McFadden and my particular service advisor Dennis Hughes were professional in the demeanor but personable when discussing my service needs. Crane Chevrolet service department are a tribute to the Crane Chevrolet dealership." -Vincent M.
"EVERYONE was so helpful throughout this process. It was an absolute pleasure dealing with Crane Chevrolet and the entire dealership should be acknowledged for their willingness to help and overall assistance with this purchase." - Brett H.
"It was an extremely comforting and pleasant purchase. I will definitely come back again and send my family and friends to Crane Chevrolet." - Lisa C.
"I would like to also add that our salesman TJ was a great person and we were very pleased dealing with him. He worked very hard trying to get what we were looking for but couldn't find it. So we decided to put in an order for our vehicle. He placed the order & it was delivered around the time frame he said. We got exactly what we wanted. We would also like to mention that the General Manager Tom Healy also was great. Wonderful person. We purchased our Chevrolet Malibu from him 10 yrs ago. Our family has purchased quite a few vehicles from Chevy since then & always will! It was with great pleasure to have dealt with Great People at Crane Chevrolet!" Sincerely, Al & Diane D.
“Excellent service all departments - sales, finance, and service. They all treat you like an individual, and not just another customer. You always feel like they really appreciate your business. This is why I have brought several cars there and highly recommend Crane to family and friends, even though there are other Chevy dealers closer to home.” Roenzo S. _________________________________________________________________________________________________ "Crane Chevrolet was by FAR the best dealership I dealt with when looking for a new car. Tom Reilly was my salesman and he was fantastic, and I would recommend Crane Chevrolet to everyone. I know it is the only place I will go for my cars now! They were great!" Dave M. __________________________________________________________________________________________________ "Treated in a very friendly and professional manner, and worked with me toward purchasing the vehicle best suited for my financial means." Dennis B. __________________________________________________________________________________________________ "This dealership has always gone above and beyond for me, in both sales and service. For this particular service, they even applied a $50 service coupon that I received the day after the work was completed. I will continue to use them for vehicle purchases and service, and I would be proud to recommend them to any of my friends and family. I am a die-hard Chevy guy, as well as a die-hard Crane guy. Great job Crane Chevrolet!" Matthew S. "The Service Department's staff and quality service deliverability are positively professional and an essential part of Crane Chevrolet's overall high customer service hallmarks. Crane's Sales staff have always provided the best possible vehicle prices in the area, but it definitely is complemented by the continuing dependability of the Service Department. Crane will always be our #l new Car Vehicle purchase option I will continue to recommend Crane to family and friends who are considering buying a new car. Crane is a "consumer's best friend"!!" Louis D.
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"Crane Chevrolet has always worked hard at making me happy and keeping me satisfied with my vehicle purchase or lease. Jose, as did everyone who worked on my deal, really went the extra mile. I greatly appreciate how everyone is always so courteous, so friendly, and caring. That goes a very long way in my consideration of dealerships. I believe that my relationship with Crane Chevrolet, which I've already had for many years, will continue for many years to come. Thanks guys. You're always great!!" Joann M.
________________________________________________________________________________________________ "This is not my first experience at Crane Chevrolet. The sales staff and service area go above and beyond to ensure satisfaction. It is the best car dealership I have ever dealt with. I am completely satisfied." Rosella T. _________________________________________________________________________________________________
“Excellent service all departments - sales, finance, and service. They all treat you like an individual, and not just another customer. You always feel like they really appreciate your business. This is why I have brought several cars there and highly recommend Crane Chevrolet to family and friends, even though there are other Chevy dealers closer to home.” Roenzo S.
“GM should use Crane Chevrolet as a training/ promotional tool to further buying American cars. This dealership with Luke McFadden, Dennis Hughes and the rest of the service team dealing with service issues is a direct reflection on General Motors and the Chevrolet division. They make getting my vehicle serviced or repaired no more of a bother than going to the store for groceries. The courtesy shown and general concern for my vehicle and my satisfaction is the reason why I would never purchase a vehicle anywhere else." -VINCENT M.
“I was very happy with the whole process at Crane Chevrolet. I arrived at lunchtime and took a test ride and then came back after work and took the new car home. Very efficient organization and Jose Bayona is a great salesman.” Kevin B. _________________________________________________________________________________________________
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